1. Introduction
At Noisemade, we take your privacy seriously. This Privacy Policy explains how Noisemade ("we", "us", "our") collects, uses, stores, shares, and protects your personal information when you access or use the Noisemade platform, website, mobile application, and all related services (collectively, the "Platform").
By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with this Policy, please do not use the Platform.
This Policy applies to all users of the Platform, including brands, influencers, agencies, and visitors.
2. Information We Collect
We collect information in the following ways:
2.1 Information You Provide Directly
When you register, create a profile, or use our services, we may collect:
Full name, username, and profile photo
Email address and phone number
Business name, industry, and company size (for brands)
Social media handles, platform links, and audience analytics (for influencers)
Billing information, bank account details, or payment wallet information
Government-issued identification for identity verification purposes
Campaign briefs, messages, contracts, and content submitted through the Platform
Any other information you voluntarily provide in your profile or communications
2.2 Information We Collect Automatically
When you access the Platform, we automatically collect:
IP address and approximate geographic location
Device type, operating system, and browser type
Pages visited, features used, and time spent on the Platform
Referring URLs and exit pages
Cookies, pixels, and similar tracking technologies
Log data including access times, error reports, and activity records
2.3 Information From Third Parties
We may receive information about you from:
Social media platforms you connect to your Noisemade account (such as Instagram, TikTok, YouTube, and X), including public profile data, follower counts, and engagement metrics
Payment processors and financial institutions used to facilitate transactions
Identity verification services used to authenticate your account
Analytics providers and advertising partners
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide and Operate the Platform
Create and manage your account
Facilitate connections between brands and influencers
Process payments and manage escrow transactions
Enable campaign creation, management, and reporting
Verify your identity and eligibility to use the Platform
3.2 To Improve the Platform
Analyse usage patterns to enhance features and user experience
Conduct research and develop new products and services
Troubleshoot bugs, errors, and technical issues
Monitor Platform performance and security
3.3 To Communicate With You
Send account-related notifications, including registration confirmations and password resets
Notify you of campaign updates, messages, and activity on your account
Send marketing and promotional communications where you have opted in
Respond to your enquiries, complaints, and support requests
3.4 To Ensure Safety and Compliance
Detect, investigate, and prevent fraudulent, abusive, or illegal activity
Enforce our Terms and Conditions and other Platform policies
Comply with applicable legal obligations and regulatory requirements
Resolve disputes between users
3.5 To Personalise Your Experience
Recommend relevant influencers to brands based on campaign preferences
Suggest brand partnership opportunities to influencers based on their niche and audience
Tailor content, notifications, and communications to your interests and activity
4. Legal Basis for Processing Your Data
Where applicable under data protection laws such as the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
Contractual necessity — to perform our obligations under our agreement with you as a user of the Platform
Legitimate interests — to operate, improve, and secure the Platform and to prevent fraud
Legal obligation — to comply with applicable laws and regulations
Consent — where you have explicitly consented to specific processing activities, such as receiving marketing communications
You may withdraw your consent at any time where consent is the basis for processing, without affecting the lawfulness of processing carried out prior to withdrawal.
5. Sharing Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
5.1 With Other Users
Certain profile information, such as your name, profile photo, social media reach, engagement metrics, and niche (for influencers), or your brand name and industry (for brands), is visible to other users of the Platform to facilitate connections and collaborations.
5.2 With Service Providers
We share information with trusted third-party service providers who assist us in operating the Platform, including:
Payment processors and financial institutions
Cloud hosting and data storage providers
Identity verification and fraud prevention services
Analytics and performance monitoring tools
Customer support and communication platforms
Email and notification service providers
All service providers are contractually obligated to handle your data securely and only for the purposes we specify.
5.3 With Legal and Regulatory Authorities
We may disclose your information to law enforcement agencies, regulatory bodies, or courts where required by applicable law, legal process, or to protect the rights, property, or safety of Noisemade, our users, or the public.
5.4 In Connection With Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of Noisemade's business, your information may be transferred to the acquiring entity. We will notify you of any such transfer and any changes to this Privacy Policy.
5.5 With Your Consent
We may share your information with third parties for purposes not covered above where we have obtained your explicit consent to do so.
6. Cookies and Tracking Technologies
Noisemade uses cookies and similar tracking technologies to enhance your experience on the Platform.
6.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us recognise you, remember your preferences, and understand how you interact with the Platform.
6.2 Types of Cookies We Use
Essential cookies — necessary for the Platform to function properly, including session management and security
Analytics cookies — help us understand how users navigate and use the Platform so we can improve it
Preference cookies — remember your settings and personalisation choices
Marketing cookies — used to deliver relevant advertisements and track the effectiveness of campaigns, where applicable
6.3 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information, refer to your browser's help documentation.
7. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide our services. We will also retain your data as required to comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
8. Data Security
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, disclosure, alteration, or destruction. These measures include:
SSL/TLS encryption for data in transit
Encryption of sensitive data at rest
Secure escrow systems for payment processing
Regular security audits and vulnerability assessments
Access controls and authentication protocols for internal systems
Staff training on data protection and security best practices
While we take every reasonable precaution to protect your data, no system is completely immune to security risks. We encourage you to use a strong, unique password and to notify us immediately of any suspected unauthorised access to your account.
9. International Data Transfers
Noisemade operates globally and your information may be transferred to and processed in countries outside your country of residence, including countries that may not have the same level of data protection laws as your jurisdiction.
Where we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant data protection authorities, to protect your information in accordance with this Policy.
10. Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
Right of access — the right to request a copy of the personal data we hold about you
Right to rectification — the right to request correction of inaccurate or incomplete personal data
Right to erasure — the right to request deletion of your personal data, subject to legal retention requirements
Right to restrict processing — the right to request that we limit how we use your data in certain circumstances
Right to data portability — the right to receive your personal data in a structured, commonly used format
Right to object — the right to object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent — the right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at privacy@noisemade.com. We will respond to your request within 30 days. We may request proof of identity before processing your request.
11. Children's Privacy
The Noisemade Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a user is under 18, we will immediately suspend their account and delete their personal data. If you believe a minor has registered on the Platform, please contact us at privacy@noisemade.com.
12. Third-Party Links and Platforms
The Platform may contain links to third-party websites, social media platforms, and services. This Privacy Policy does not apply to those third-party platforms. We encourage you to review the privacy policies of any third-party services you access through or in connection with Noisemade. We are not responsible for the privacy practices of third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or through a prominent notice on the Platform prior to the changes taking effect.
We encourage you to review this Policy periodically. Your continued use of the Platform after any changes constitutes your acceptance of the updated Policy.
14. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact our Data Protection team:
Noisemade Privacy Team
Email: privacy@noisemade.com
Website: www.noisemade.com
Address: Lagos, Nigeria
If you are located in the European Economic Area and are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.
By using the Noisemade Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.